Orders can take up to 2-3 business days to process before shipping. Some items may ship separately. Once shipped, packages are generally received within 5-7 business days of the shipment date for orders within the U.S.
You will receive an email containing your tracking information. You can then use this to track your order online. If you do not receive one, please email firstname.lastname@example.org and let us know. For all orders, ground shipping will be free.
We do not ship on weekends or holidays. While we will do all we can to ensure your order is delivered on time, shop-nacre.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges. If there are any cancellations, we will let you know via email.